Our commitment to delivering an exceptional wine tour experience requires meticulous planning and coordination with various service providers. Once a wine tour is booked and payment is received, we operate under a stringent no refund policy. This decision is rooted in the intricate nature of our business, where preparations commence well in advance to guarantee a seamless and enjoyable experience for our customers.

Securing reservations with our vineyards demands considerable commitments on our part to ensure the highest quality tour, from exclusive wine tastings to knowledgeable guides.

The no refund policy extends to cover cancellations or no-shows, as these instances disrupt the carefully orchestrated plans we have in place. The financial obligations incurred to reserve spots and curate an enriching itinerary mean that we cannot offer reimbursements for missed tours or cancellations.

While we empathize with unexpected circumstances that may arise, such as emergencies, our firm policy aims to maintain the integrity of our operations and the high standards we set for our wine tours. We encourage our customers to thoroughly consider their schedules and commitments before finalizing their bookings, allowing us to continue providing exceptional wine experiences for all enthusiasts who choose to embark on a journey with us.